Terms of Service

Effective date: August 2026

General

The present website https://aicleaner.ai and its associated specialized Mac application (hereinafter collectively referred to as "the Platform"), which are owned and operated by TECHRISE SOLUTIONS LLC, with TAX ID number 33-1734994, and its registered office at 1603 CAPITOL AVE SUITE 413 C1686 CHEYENNE WY 82001, contact email: info@aicleaner.ai, contact number: +1 877 831 9305 (hereinafter, "the/our Company", "we", "us", "our"). The Platform is not affiliated with any other platforms or third parties.

These Terms and Conditions explain the conditions of access to the services offered through the Platform, to which the User is automatically linked at the time of creating an account herein. By clicking the "Register" button, the User clearly states that he/she has read, understood, and agreed to be bound by these Terms and Conditions.

The creation of an account unrelated to the selection of a subscription plan does not give place to any payment by the user.

The confirmation of payment for the subscription plan to the services offered through this Platform automatically confers the User the status of Customer. Hereinafter, therefore, the User who, after creating an account, has chosen the subscription plan will be referred to as "Customer".

The Company reserves the right to run special subscription promotions, offers, discounts and/or contests, which may be offered to Customers at the Company’s discretion, the particular conditions of which will be announced at the time of their offer to the Customer, which need not be linked to these Terms and Conditions. The Customer is advised to read such terms and conditions before accepting and/or participating.

The Company reserves the right to update these Terms and Conditions, in accordance with new legislative and/or jurisprudential requirements and/or business needs or interests, at any time and without prior notice to the User and/or the Customer. The updated version of these Terms and Conditions will be effective immediately, as soon as they are published on this Platform.

These Terms and Conditions are permanently available on the present Platform so that you can consult them at all times.

For any doubt or question related to these Terms of Service, please contact us by email: info@aicleaner.ai.

Description of Services

The Company provides Users with a specialized Mac application, which can be downloaded directly from the Website interface. No storage optimization or cleaning services are executed directly through the browser website; the website serves strictly as the commercial and download platform for the software.

The Platform provides Users with a Smart Cleaning tool powered by automated Artificial Intelligence (“AI”) algorithms designed to optimize storage, analyze data, and organize files on their macOS devices. Through the Platform interface, Users can scan, identify, and manage duplicate, similar, or low-quality content, including photographs, videos, contacts, and email communications. This technology operates strictly as an optimization assistant to suggest storage-saving actions.

The Platform may offer additional functionalities such as (by way of example, but not limited to):

• The ability to compress photographs and/or videos; and even
• Other tips and recommendations for optimizing the cleaning process of their devices.

In addition to the main functionality, the Platform may provide extra functionalities, linked or not to the main Service and which can be free or paid, that will be offered to the User through the Platform itself. Please note that the Company, at its sole discretion, may activate and deactivate at any given time and without prior notice to the User the mentioned extra functionalities.

The User is informed, understands and agrees that:

• The responses provided may not always be accurate or reliable. The User uses the Platform at their own risk and is responsible for evaluating the accuracy and usefulness of the information provided by the Platform;
• Our technology uses User input to generate responses so we do not recommend entering confidential or personal information of the User or third parties;
• The Company will not be held responsible for the use that the User makes of the AI-generated content.

The Company cannot guarantee the continuous or error-free operation of the Platform’s cleaning tools if data corruption, operating system updates, or technological blockages occur.

The Company will not be held responsible for (including but not limited to): (i) the content, nature, or value of the photographs, videos, contacts, emails, or calendar events scanned, compressed, or permanently deleted by the User using the Platform; (ii) the appropriateness or consequences of using the "Smart Cleaning" features for the specific purposes the User intends; (iii) the inappropriate storage or accidental loss within the User’s device or connected cloud storage account (such as iCloud or Google Drive) of any synchronized content; (iv) the loss, theft, or unauthorized breakdown of the User’s device; (v) security incidents, data breaches, or cloud sync failures that the User may experience through external services.

The Company cannot ensure reviewing the content processed through the Platform. The User/Customer is solely responsible for ensuring that the content complies with all applicable laws, regulations and professional standards. The User agrees not to transmit any information and/or documents that are confidential, personal, illegal, harassing, hateful, harmful, defamatory, obscene, discriminatory, that constitute sensitive information according to HIPAA, GDPR and/or other data protection regulations, or that infringe the intellectual property rights of third parties.

Please be aware of the following use restrictions:

• The Platform and its cleaning tools are provided exclusively for personal, non-commercial use. You are strictly prohibited from using the Platform’s services on behalf of third parties or for commercial exploitation.
• You must not reverse engineer, decompile, or disassemble the software to discover the Platform’s source code, nor extract or scrape any technical data or algorithms from our interface.
• You are restricted from uploading, scanning, or processing any photographs, videos, contacts, or email databases that do not belong to you, or for which you do not possess explicit authorization or legal consent from the third-party owners.
• You must be an adult according to the laws of your country of residence to use the services. Accessing the specialized features of the Platform by individuals under eighteen (18) years of age without proper parental or legal guardian supervision is strictly prohibited.

Please refer to the Limitation of Liability section of these Terms of Service for further information regarding the Company’s responsibilities. Please be aware: the Company reserves the right to update features and/or functionalities of the Platform at any time. Please refer to the Availability, Continuity, and Updates section of these Terms and Conditions.

Code of Conduct

The User agrees to use the Platform lawfully and ethically, in accordance with applicable laws and the appropriate practices, including, but not limited to, the provisions set forth below:

• Any unauthorized use of the Platform is expressly prohibited.
• You must be of legal age according to the laws of your country of residence to use the Platform; access by minors is prohibited without parental or legal guardian supervision.
• Not to use the Platform for commercial purposes, nor scan or process any third-party photographs, videos, contacts, or emails without their explicit legal consent.
• Not to impersonate another individual. The User can only include personal data corresponding to their own identity that are adequate, pertinent, updated, exact and true.
• Not to use the Platform or any information within it for illegal, deceptive, fraudulent, offensive, obscene, defamatory, privacy-invasive, or copyright-infringing activities or purposes; the User will comply with all applicable laws, rules and regulations.
• Not to use it to defame, harass, threaten or harm third parties.
• Not to take any action that interferes or prevents the proper functioning and/or that may affect the availability, security and/or integrity of the Platform.
• Not to interfere or disrupt networks connected to the Platform services, including but not limited to inserting and/or executing expressions, commands or codes that, directly or indirectly, interfere, manipulate and/or damage any element of the Platform, especially its source code. Likewise, the User agrees not to reverse engineer the software to discover the Platform’s source code and/or to scrape or extract technical data from our Platform.
• Not to transfer the license granted to download, access and use the Platform and/or any of the User’s rights or obligations under these Terms of Service without the express written consent of the Company.
• Not to breach the Company’s intellectual property rights, including but not limited to using, modifying, creating derivative works of, transferring (by sale, resale, license, sublicense, download or otherwise), reproducing, distributing, displaying or disclosing any of the contents of the Platform, without prior written authorization from the Company.

• The Company makes no guarantee regarding the User’s behaviour and will not be held responsible in this regard. The User is individually and solely responsible for their actions, before the Company and third parties, for damages caused by inappropriate behaviour.
• The Company reserves the right to block or eliminate the User’s access to the Platform for the aforementioned actions, as well as any other that is contrary to good faith that harms the rights of third parties, or that infringes the laws and regulations applicable to the Platform and/or the Company.
• Moreover, the Company, in its sole discretion, may eliminate access to the Platform for a User at any time without stating the reasons behind its decision.

Subscription Plans, Price and Payment

So that the User can appreciate the value of our Platform, we offer the possibility to explore its features beforehand. To get unlimited access to all functionalities, the User must purchase a subscription. The Platform might display several subscription options to cater to the diverse needs and preferences of the User.

All details regarding subscription plans, including current fees, billing cycles, renewals, and payment term, are established and detailed on our pricing page available at https://aicleaner.ai/pricing, and are confirmed during the checkout process. The final price may vary depending on the User’s geographical location and applicable taxes, which will be presented and itemized in the payment summary before the purchase is finalized.

The applicable “subscription fee” will be charged to the indicated payment method on a recurring basis. You may cancel at any time through your account settings to avoid future charges. No hidden fees apply.

For all subscriptions, recurring charges will be made for the same amount and in the same currency as the initial transaction, unless the User is notified of a price change in accordance with these Terms.

• By subscribing, the User acknowledges and accepts the conditions, pricing, and billing terms corresponding to their selected option, as detailed at https://aicleaner.ai/pricing.
• The Company reserves the right to update the types, conditions and price of the subscription plans offered, at any time, depending on its business objectives, strategy and needs, without prior notice to Users. Changes will be effective when published on the Platform or on the pricing page.
• If recurring billing cannot be processed correctly, the Company reserves the right to either interrupt and/or block the User’s access to the functionalities without previous notice. Therefore, the User shall ensure that its payment method is active and/or has sufficient funds for charging the subscription price.

Unsubscribe

Users who wish to cancel the Services must do so expressly, to avoid being charged recurrences.

Canceling your subscription means that the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your then-current period.

If you purchased a subscription on our Platform, subscriptions are managed by you. You may cancel your subscription purchased on our Platform by contacting us via email: info@aicleaner.ai or our "Contact Us" form available on your profile.

To avoid being charged for your next billing period, cancel your subscription at least 72 hours before your next billing date. Subscription fees are non-refundable.

Refund Policy

In addition to any refund rights available under applicable laws, you are eligible for a refund if you meet the criteria below.

Request your refund within 30 days of purchase and before your subscription expires.

You can request a refund by either submitting our online support form or emailing info@aicleaner.ai from the same address you used to make your purchase, including:

• Your Order Number (from your confirmation email);
• A brief explanation of why you’re requesting a refund.

We will review your request and notify you by email within 72 hours of receipt.

Refunds will not be issued for the following:

• The cost of the Introductory Plan fee shall not be refunded;
• Refund requests made over 30 days after the purchase;
• Subscriptions already expired;
• Subscription renewals or subsequent billing cycles;
• There is reasonable evidence suggesting fraudulent or abusive behavior;
• Change of mind;
• Disliking the product without evidence of technical issues that prevent its use.

We are dedicated to providing the highest quality product on the market. If you are not completely satisfied with your purchase, we value your feedback as it helps us to continually enhance our offerings.

Chargebacks / Disputes

If, at any time, you initiate a chargeback or otherwise reverse any payment of applicable subscription fees in your account, we may disable or terminate your account immediately at our sole discretion for the breach of your payment obligations hereunder. We reserve the right to dispute any chargeback received, including by providing the relevant financial institution with any information proving that the payment in question was authorized by the user responsible for such chargeback.

Merchants of Record

Please be informed that the payments made through the present Platform as well as applicable other recurring payments can be managed by the following Merchant of Record:

• TECHRISE SOLUTIONS LLC with TAX ID number 33-1734994, registered office at 1603 CAPITOL AVE SUITE 413 C1686 CHEYENNE WY 82001, and contact email: info@aicleaner.ai.
• GRIMLAX TRADE S.L. with TAX ID number B72634959, registered office at CALLE ALMOGAVERS 180, BARCELONA, 08018, Spain, and contact email: info@aicleaner.app.

All Merchants of Record may make and manage the collection of the total costs of the subscription plan chosen by the User and, when appropriate, will approve and issue refunds expressly requested by the Users with the support of their payment services providers.

Please note that the User’s payment information is transmitted directly, via a secure connection, to information systems of the payment services providers. Therefore, we do not have access to, nor store, the User’s complete payment card data. All our payment services providers have put in place the maximum measures to ensure the reliability and security of communications and interactions between the Users of the present Platform and their payment gateways.

Furthermore, the Company will issue an invoice for the charges made, when requested by the User. The User expressly authorizes the Company to send the invoice in electronic format, although it is possible to indicate to our Customer Service if you wish to receive a paper invoice, in which case we will send it in this format to the postal address you will provide. Moreover, the User can contact our merchant of record to request and obtain an invoice.

Please be informed that the Company reserves the right to collaborate with other third parties to collect the costs of the subscription plan.

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our Service and all the elements contained within this Platform, including but not limited to all source code, databases, functionality, software, Platform designs, audio, video, texts, articles, descriptions, images, photographs and graphics, logos, sounds, videos (the "Content"), trademarks, service marks, brands, logos, interactive features or any other element, its structure and design, the selection and presentation of the content and elements included therein, and the software necessary for its operation, access and utilization are the property of the Company and/or the partners of the Company with whom we have submitted the corresponding licenses. This is made explicit via the copyright notice in the Platform.

The download and use of the Platform does not, under any circumstance, transfer to the User any Company’s intellectual property rights from the Platform. The User is only granted access with a worldwide, limited, non-exclusive, non-assignable, non-sublicensable, revocable license to access the Services and download and use the Platform solely for your personal, non-commercial use or internal business purpose. However, such a license does not give the User the right to the following activities (the "Prohibited Activities"):

• Copy, reproduce, aggregate, republish, upload, post, distribute, publicly communicate or display, encode, translate, transmit, distribute, sell, license, transform or, in general, make use or exploit any of the protected elements of this Platform for commercial purposes or not, without the Company’s prior written consent. Any of the aforementioned actions are expressly and totally forbidden and will cause the termination of the license granted to the User.
• Use of the features and functionalities offered by the Platform for purposes other than those outlined in these Terms of Service.
• Insert and/or execute expressions, commands or codes that, directly or indirectly, interfere, manipulate and/or damage any element of this Platform, especially its source code.
• Transmit any material that may infringe the intellectual property rights of third parties.
• Send unsolicited information and/or advertisements through the Platform.

• The Company reserves all intellectual property rights that are not expressly indicated in these Terms of Service under current applicable laws and regulations.
• The Company reserves the right to take all legal actions at our disposal if our intellectual property rights are infringed, including compensation for direct and indirect damages.

Your Submissions

Please review this section carefully before using the Platform and/or the Services in order to understand the rights and obligations that apply to you when you upload any content through the Services.

The Company cannot ensure reviewing the content transmitted through the Platform. You are solely responsible for ensuring that the content complies with all applicable laws, regulations and professional standards.

When using the Platform and the Service, the User/Customer agrees to not transmit any information and/or documents that (by way of example but not limited to):

• Are illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.
• Constitute sensitive information (according to HIPAA, GDPR and/or other regulations on data protection).
• Constitute confidential information.
• Are copyrighted material.

The User/Customer is solely responsible for the content transmitted via the Platform. The Company will not be held responsible for unauthorized use of the Service in accordance with these Terms of Service, especially the "Code of Conduct" and "Your Submissions" sections and/or legal breach by the User/Customer.

Limitation of Liability

The User acknowledges and agrees that the use of the Platform and any outcomes or results obtained are solely the User’s responsibility.

To the maximum extent permitted by the applicable law, the Company shall not be liable for any direct or indirect, incidental, special, or consequential damages arising from the use or inability to use the Platform. The Platform and the Services are provided on an "as is" basis without any warranties, either expressly or implied in connection with the Services and your use thereof, including but not limited to guarantees of fitness for a particular purpose; no warranties or representations about the accuracy or completeness of the Service’s content or the content of any websites or applications linked to the Services, and we will assume no liability or responsibility for any errors, mistakes, or inaccuracies of content and materials.

The Company shall not assume any liability for the cases described below (by way of example but not limited to):

The Company reserves the right to change, modify or remove the contents of the Platform at any time for any reason at its sole discretion, without prior notice. The Company also reserves the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Services.

The Company makes its best efforts to ensure the availability and safe usage of the Platform. However, the use of the Platform may be promptly interrupted by maintenance tasks and/or the upload of updates of its features and/or functionalities. Also, we cannot guarantee that the Platform will be maintained without interruptions, delays, errors or omissions for reasons beyond our control, as well as for possible damages that may be caused by third parties through illegitimate intrusion beyond our control.

Neither the Company nor its partners, suppliers, employees or representatives will consequently be liable for any error or omission on the Platform and/or any damage resulting from your access to and use of the Services, including any unauthorized access to or use of our secure servers or any errors in any content and materials as a result of the use of any content posted if the content and information provided by the Platform is used by a User or a third party for unlawful purposes and/or to cause damage to third parties or the Company’s reputation, rights or legitimate interests.

The Company will not assume any responsibility when/if/for (by way of example but not limited to):

• The information and/or data entered by the User to enable the service to generate what the User requests.
• The accuracy, reliability or continuous availability of the Platform. The Users use the Platform at their own risk and are responsible for evaluating the accuracy and usefulness of the information provided by the Platform.
• The User has caused damage, direct and/or indirect, to third parties by using the personal data of another person, or their own personal data when they are false, erroneous, outdated, inadequate or irrelevant.
• The correct functioning of the Platform at the time of usage for circumstances beyond the Company’s control.
• The misuse or malfunction of the User’s devices used to access the Platform, as it is the User’s responsibility to ensure the proper functioning and security of their devices.
• The User breaches their commitments and/or any other provision set out in these Terms of Service.

Data Protection

We care about your privacy and security, and we want to ensure that you understand and agree to our Privacy and Cookie Policy.

By using this Platform, you acknowledge and consent to the collection and processing of your personal data to provide the Services offered according to the content of these Terms and Conditions. The Company has implemented appropriate technical and organizational measures to guarantee the confidentiality and security of the User’s personal data. There is a risk of interception or unauthorized access to data transmitted through the Platform. Therefore we advise you to exercise caution and discretion when sharing sensitive or confidential information.

Term and Termination

These legal terms shall remain in full force and effect while you use the Platform Services. The Company reserves the right to, in its sole discretion and without notice or liability, deny access to and use of the Services (including blocking certain IP addresses), to any person without stating reasons.

Applicable Law and Jurisdiction

These Terms and Conditions shall be governed and construed in accordance with the laws of Spain. Any dispute arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts of Barcelona, Spain.

The non-exercise by the Company of any right provided or derived from these Terms and Conditions shall not be construed under any circumstances as a waiver of those rights. The Company shall only waive its rights expressly and in writing, or by the statute of limitations, in accordance with the currently applicable law.